1. Introduction
Privest Edge ("we", "us", or "our") respects your privacy. This Privacy Policy explains what personal data we collect when you use our website and trading platform, how we use it, and the choices you have.
2. Information We Collect
- Account data: name, email address, phone number, and login credentials
- Identity verification (KYC): government ID, proof of address, and related documents you submit
- Financial data: deposit and withdrawal records, wallet addresses, transaction history, and account balances
- Usage data: IP address, device type, browser, pages visited, and platform activity logs
- Communications: messages sent through contact forms, support tickets, and email correspondence
3. How We Use Your Information
We use personal data to create and manage your account, process transactions, verify your identity, prevent fraud, provide customer support, improve our Services, comply with legal obligations, and send service-related communications.
4. Legal Basis for Processing
Depending on your jurisdiction, we process data based on contract performance (providing the Services), legal compliance (KYC/AML requirements), legitimate interests (security and platform improvement), and your consent where required.
5. Sharing of Information
We may share data with payment processors, identity verification providers, cloud hosting partners, and professional advisers under confidentiality obligations. We may also disclose information when required by law, regulation, or court order.
6. Data Retention
We retain personal data for as long as your account is active and as required to meet legal, regulatory, and accounting obligations. KYC and transaction records may be kept for several years after account closure where mandated by law.
7. Security
We implement technical and organizational measures including encryption in transit, access controls, and monitoring to protect your data. No method of transmission or storage is completely secure; you are responsible for keeping your credentials confidential.
8. Cookies & Analytics
We use cookies and similar technologies to maintain sessions, remember preferences, and analyze site usage. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.
9. Your Rights
Depending on applicable law, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain processing or request data portability. Contact us to exercise these rights.
10. International Transfers
Your data may be processed in countries other than your own. Where required, we implement appropriate safeguards for cross-border data transfers.
11. Children's Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect personal data from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the bottom of this page reflects the most recent revision.
13. Contact
For privacy-related requests, please contact us via the Contact Us page.